Performance framework and independent panel assessment
Meeting Northern Irelands Energy Needs
The Evaluative Performance Framework was introduced by the Utility Regulator to incentivise NIE Networks to take new opportunities, progress consumer benefit initiatives, adapt for the future and demonstrate performance beyond baseline expectations.
Northern Ireland's energy system is undergoing its biggest transformation in decades. As demand for cleaner, more flexible and resilient electricity grows, NIE Networks is bringing forward innovative initiatives that support customers, communities and the wider economy. This microsite sets out our priorities for the year ahead, provides further information on each initiative and explains how stakeholders can help shape the development of our future plans.
Ronan McKeown (NIE Networks), Jenny Pyper (EPF Panel Chair), Elaine Cassidy (UR), Kate Martin Bruintjes (EPF Panel Member) & Kevin Hegarty (EPF Panel Member)
Independent Expert Panel
A five-member independent panel has been appointed to assess NIE Networks’ performance across four strategic areas: DSO transition, innovation, sustainability, and customer service. Each year, the panel will review plans and results, submitting recommendations to the Utility Regulator, who decides on financial incentives or penalties between £-3 million and £+3 million.
Chair
- Dr Jenny Pyper
Panel members:
- Dr Cathy McClay
- Kate Martin Bruintjes
- Professor David Flynn
- Kevin Hegarty
Introducing our expert panel
Watch This Video
Hear from Ronan McKeown, Future Networks Director about NIE Networks Forward Work Plan for 2027-28.
Our Forward Work Plan
Our proposed Forward Work Plan details the initiatives we plan to deliver in 2027-28. We have included questions throughout this document and would be keen to hear your views.
Our Priorities for April 2027 to March 2028
Advanced Line Sensors:
This project explores how we can improve visibility of the overhead line network, allowing faults to be identified faster. The project aims to shorten customer interruptions, improve operational response and support a more data-driven approach to network management.
Mechanisation of Safety Tree Cutting:
This project trials mechanised tree-cutting techniques to increase productivity and reduce the cost of delivering these programmes, helping ensure that greater volumes of vegetation management can be delivered efficiently.
Reducing SF₆:
This project investigates the retrofitting of existing switchgear using alternative insulating gases to reduce greenhouse gas emissions.
AI Meter Installation Tool:
This project investigates how artificial intelligence can improve quality assurance for metering installation work.
Community Engagement Vehicle:
This project will establish a dedicated mobile engagement and customer support capability that would enable us to take a more proactive approach to delivering services, information and support directly into communities in a more visible and accessible way.
Batteries for Vulnerable Customers:
As part of our network rebuild, we will pilot the provision of battery backup systems for eligible vulnerable customers, testing whether they can provide a practical and effective alternative to temporary generators during planned and unplanned power interruptions.
Consumer Energy Forum:
This project will establish a programme of collaborative, cross-utility consumer engagement which will enable citizens and consumers to influence the future energy transition.
Tell us what you think
We are keen to hear your views on the content of our Proposed Work Plan. You can submit comments at the link below:
All responses will be independently processed by Perceptive Insights, our market research partner, and shared, individually and in aggregate, with our EPF Panel and with UR. A summary report will be published on our website later this year.